The human touch

TED talks are always good, sometimes they’re great. The talk below by doctor Abraham Verghese outlines the importance of the human relationship in medicine. In many fields, we are increasingly relying on analytics, statistics, reports and metrics – but we forget that behind the numbers lie people, patients, customers, clients, friends. Take 20 minutes to watch this talk, it’s definitely worth it.

Personally, I’m continually trying to find ways to be more personal – going to events, participating in the community and caring about other peoples’ stories. Pay attention to details and lean into conversations.


Published on October 3, 2011